American Express has rolled out an updated experience in its app that makes it easier for its top-tier cardmembers to find, enroll in and track their statement credits and benefits.
It’s a helpful update if you’ve ever lost track of which credits you’ve used or wondered which ones require activation.
This updated tool is currently available for those with the The Platinum Card® from American Express and The Business Platinum Card® from American Express. It has been rolled out alongside the refresh of the personal and business cards, both of which offer new statement credits and perks.
It also comes on the heels of the launch of the all-new Amex Travel app, which helps travelers discover destinations, plan trips and even check wait times at Centurion Lounges before their flight.
Together, these updates signal a broader push by Amex to modernize its digital experience and make premium travel and shopping perks easier to use.
How to find your Platinum benefits in the app
Open the American Express app for iOS or Android. Click on the “Membership” tab, choose your Platinum card and click on “Explore Benefits.”
AMERICAN EXPRESS
There, you’ll see a list of statement credits and perks available on your card.
Each benefit shows how much you’ve used and how much is left for the current period, whether it’s monthly, quarterly, biannual or annual. This makes it easy to see which credits you might want to use before they expire.
You can see from the screenshots below that I need to use my (new) up-to-$300 biannual hotel statement credit, I’ve got $5 left on my (enhanced) digital entertainment statement credit for this month (now up-to-$25 per month), and I haven’t yet used the (new) up-to-$75 quarterly Lululemon credit (available to use at U.S. stores, excluding outlets, and online) for the third quarter.
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
By signing up, you will receive newsletters and promotional content and agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
Enrollment is required for select benefits.
AMERICAN EXPRESS
If a benefit requires activation, you’ll see “Enrollment Required.” Tapping the tile will activate the benefit so you can start earning the statement credit or enjoying the perk.
AMERICAN EXPRESS
You can see above that I haven’t yet enrolled in Marriott Gold status (because I have Platinum status through another card) and that I need to enroll in Leaders Club Sterling status with The Leading Hotels of the World.
What you’ll see on the Business Platinum
The same experience is available for Business Platinum cardmembers. The interface looks similar to the personal version but highlights different benefits, like Indeed (up to $360 in statement credits per year, enrollment required) and U.S. wireless services statement credits Up to $120 per year, enrollment required). These also show how much you’ve used and how much remains.
Having this information in one place can be particularly useful for small-business owners who want to make sure they’re not leaving value on the table.
What isn’t included
For now, this feature only seems to be available on Platinum-branded cards.
For example, I haven’t used my up-to-$200 biannual Hilton resorts statement credit for the second half of the year yet, but I have used my up-to-$50 flight statement credit for this quarter on my Hilton Honors American Express Aspire Card — yet neither has a spending tracker on the Amex app.
AMERICAN EXPRESS
It’s possible American Express will expand this feature to other cards in the future, but for now, it’s a Platinum-only perk.
A quick note on the new Amex Travel app
American Express has also launched a new Amex Travel app for iOS (with an Android version expected in October).
Separate from the main Amex app, it’s designed to help cardmembers plan trips, explore destinations and see real-time wait times at Centurion Lounge locations.
AMERICAN EXPRESS
It doesn’t show your benefits or credits, but it can be a useful companion when you’re traveling and planning trips.
Bottom line
The updated American Express app makes it much easier to enroll in and keep track of your Platinum card benefits.
By showing your available statement credits, how much you’ve used and how often they reset, the app helps ensure you don’t miss out on valuable perks you can receive in exchange for paying a high annual fee.
If you hold the Platinum or Business Platinum, it’s worth opening the app to see which benefits you might not be maximizing.
To learn more, read our full reviews of the American Express Platinum and American Express Business Platinum cards.
Related: Monthly checklist: Credit card perks and benefits you should be using
