Harrods will close its operations in Shanghai in January 2026, including The Harrods Tea Rooms and Harrods The Residence, ending nearly five years of on-the-ground presence in China. The news was first reported by local Chinese media outlet Jiemian, and later confirmed by Vogue Business.
Opened in late 2020, Harrods Shanghai was never a traditional department store; instead, it combined luxury retail with exclusive services in a social club-like environment. The space, located in the prestigious HKRI Taikoo Hui development on West Nanjing Road in Jing’an District, one of Shanghai’s most cosmopolitan and high-end shopping corridors, was designed to introduce Chinese clients to a full spectrum of British lifestyle and culture.
The interior fused Harrods’s London heritage with local Shanghai character, referencing colonial Baroque architecture while incorporating botanical motifs, Art Deco brass detailing and panels inspired by traditional Chinese fans. Signature elements like the iconic Harrods “green man”, gold-leaf ceilings and bespoke floor tiles reinforced its London flagship identity. Membership was highly exclusive, capped at a few hundred members with annual fees upwards of RMB 150,000 ($21,100), and provided access to a variety of curated social, cultural and networking experiences.
In a statement, Harrods explained: “After careful consideration, Harrods has taken the decision not to renew its building lease in Shanghai and instead focus on providing experiences and services where we believe we can deliver the most impact in China. China and our Chinese clients remain very important to us, and we look forward to continuing to curate exclusive pop-up events and activities in the region, celebrating local creative talents, engaging our community through Harrods digital channels, and exploring local wholesale opportunities, as well as welcoming customers to our Knightsbridge store.”
The multi-brand retailer has also developed a WeChat mini-program tailored to Chinese consumers, which offers digital membership services, exclusive content and access to curated experiences. Harrods has confirmed that this digital membership platform will continue, ensuring that Chinese clients can still engage with its offerings, receive bespoke recommendations and participate in virtual events even after its physical Shanghai operations close.
Harrods’s exit reflects broader challenges faced by Western department stores in China. Traditional retail models have struggled to gain traction: Galeries Lafayette has been downsizing its China operations, while other iconic department stores have avoided entering the market entirely. Local department stores, meanwhile, are also under pressure from digital disruption and shifting consumer expectations.
China research firms, including iiMedia and Winshang, note that Harrods’s pivot aligns with a wider trend among luxury brands: focusing on lightweight, experience-driven models rather than capital-intensive physical stores. By emphasizing pop-up events, digital engagement, selective wholesale partnerships and curated services, Harrods aims to maintain its brand presence and high-touch relationships with Chinese clients while minimizing operational complexity.
According to a spokesperson for the brand, Harrods’s senior leadership will continue to support local partners through a series of planned visits over the next year, signaling that China remains a priority market, even as the brand shifts its approach away from permanent bricks-and-mortar operations.
Evelyn Wang contributed to the reporting of this story.
