- Declared a third interim dividend of 3.6 sen per share
- Adjusted results reflect the company’s steady underlying performance & long-term financial resilience
CelcomDigi Berhad has announced its third-quarter results for the Financial Year 2025 (FY2025), recording US$753 million (RM3,125 million) in total revenue. In a statement, the company noted that Service Revenue increased by 1.5% year-on-year (Y-Y) to US$657 million (RM2,728 million), driven by strong performance across its core segments — Postpaid, Prepaid, Home & Fibre, and Enterprise Solutions — reflecting effective market execution and a continued focus on delivering value to customers.
[RM1 = US$0.22]
Postpaid revenue rose 4.2% Y-Y to RM1,091 million, supported by an additional 300K (+5.3% Y-Y) high-value subscribers and ongoing migration to convergence plans. ARPU remained stable at RM60, while ARPA improved to RM108.60 (+RM7.0 Y-Y), reflecting the company’s strategic emphasis on Family Line acquisitions, bundled convergence offerings, and targeted retention initiatives.
Prepaid revenue remained stable at RM1,051 million (+0.1% Q-Q), despite a slightly smaller subscriber base (-221K Q-Q), driven by effective base management and a focus on retaining quality subscribers. ARPU held steady at RM28.
Home & Fibre revenue increased 40.8% Y-Y to RM69 million, marking the eighth consecutive quarter of subscriber growth (+100K, +62.5% Y-Y). Growth was supported by strong adoption of CelcomDigi One™ convergence plans and rising demand for high-speed connectivity via Fixed Wireless Access (FWA).
Enterprise Solutions revenue climbed 10.4% Y-Y, underpinned by robust demand for connectivity, ICT, and cybersecurity solutions, alongside a steady pipeline of enterprise contract wins. Enterprise Mobile revenue fell by 12.7% Y-Y due to reduced bulk SMS volumes and one-off MFRS adjustments.
During the quarter, disciplined cost management helped offset higher Provision for Doubtful Debts (PFDD), Cost of Goods Sold (COGS), Depreciation and Amortisation (D&A), and a higher effective tax rate. As a result, Earnings Before Interest and Tax (EBIT) moderated by 16.0% Y-Y to RM648 million, while Profit After Tax (PAT) eased 20.5% Y-Y to RM350 million, reflecting the company’s focus on long-term financial resilience amid continued strategic investments.
CelcomDigi closed the quarter with a total of 20.5 million subscribers. The company declared a third interim dividend of 3.6 sen per share and remains committed to its dividend policy, taking into account future strategic investments and financing obligations.
Strategic investments driving resilience and long-term profitable growth
CelcomDigi’s acting CEO Albern Murty said, “This quarter’s performance demonstrates the strength of our execution and the impact of disciplined cost management initiatives. Near-term profits moderated due to our strategic investments, which are designed to strengthen future earnings capacity and support long-term growth.
“Our IT integration and transformation initiatives are progressing well, enhancing customer experience and ensuring seamless services across all touchpoints. With a solid foundation in place, we are confident that we will begin FY2026 on a strong footing, delivering further growth, innovation, and value for our customers and the nation,” he added.
Driving customer and operational excellence through technology-driven transformations
As of end-September 2025, CelcomDigi’s network integration and modernisation had reached over 90% completion, providing customers with enhanced service quality on the newly upgraded CelcomDigi intelligent network. The company reported that average monthly data usage has increased to 40GB per user, reflecting strong demand for high-speed, reliable connectivity supported by Malaysia’s widest, fastest, and most secure 4G/5G network.
The company also made steady progress on its IT consolidation and transformation programme, including a major upgrade to its dealer management system to boost operational efficiency.
Additionally, CelcomDigi launched the new CelcomDigi App — the final and most critical phase of its brand unification efforts across product and service offerings, retail touchpoints, and its online store. The app, which the company says serves the nation’s largest customer base of over 20 million, will be the primary digital platform for delivering seamless, personalised experiences at scale, reinforcing CelcomDigi’s commitment to a fully integrated, customer-first journey.
As a result of cost efficiencies from these integration initiatives, the company remains on track to deliver steady-state annualised cost savings of around RM700 to RM800 million post-2027.
Financial and Operational Highlights
- Consumer: Postpaid continuing growth momentum, Prepaid stabilised
- Postpaid subscribers grew +64K Q-Q, +300K Y-Y, reaching 6.0 million subscribers. Revenue was RM1,091million in Q3 (+1.1% Q-Q, +4.2% Y-Y).
- Prepaid subscribers reduced -221K Q-Q, -492K Y-Y to 12.35 million subscribers, following IT rationalisation and a strategic decision to reduce reliance on the one-time rotational SIM segment. Revenue was resilient at RM1,051 million (+0.1% Q-Q, -4.1%), signalling early stabilisation supported by positive traction from a refreshed mobile internet portfolio.
- Home & Fibre: Solid growth driven by Convergence and FWA adoption
- Subscribers grew +24K Q-Q, +100K Y-Y, totalling 260K subscribers, sustained by strong uptake of CelcomDigi One™ plans, driving convergence growth and Fibre/FWA acquisitions.
- Revenue was RM69 million in Q3 (+13.1% Q-Q, +40.8% Y-Y), in tandem with the growth of subscribers.
- Enterprise: Mixed performance with strong growth in Enterprise Solutions
- Enterprise Mobile revenue lowered -10.0% Q-Q, -12.7% Y-Y, impacted by reduction in bulk SMS volume and one-time MFRS adjustments.
- Enterprise Solutions grew +7.2% Q-Q, +10.4% Y-Y from key focus areas of connectivity, ICT, and cybersecurity solutions.
- Continued momentum in securing solution deals within the large enterprise segment.
More on the company’s Q3 2025 performance here.
